AC Repair and HVAC Services in Greenville, Greer, Taylors, SC and Surrounding Areas

We have been using Preferred Heating and Air for a year and they have been nothing but professional, curteous and very knowledgeable. Travis did a great job explaining everything to my wife and I about the different units and his recommendations. Everyone who has been involved from taking our phone calls to the maintenance and now installation of our new system have been great! I would recommend your company to anyone I know who is looking for heating and air service. Thank you all for everything you have done. Blessings!! Brad Nix Read Less

When I called for service as a REALTOR in the Upstate area, looking for an inspection on a system where my buyers had a contract, they knew EXACTLY what I wanted. I wanted to have the insides of the system completely opened up so the technician could see the condenser, the coils, the compressor and everything else that needed to be inspected. She explained what kind of report they would be sending so that the consumer and I could understand it. I told her we were up against a deadline and she managed to get a time that was convenient for all parties ... at a VERY reasonable price. I did have to cancel because the work was already done by the seller, unbeknownst to me at the time. Although I fibbed a little by saying I had used them in order to be able to write this review, I just wanted to acknowledge how professional, responsive and reasonably priced they were, and how much they understood our needs. I will call again! Thank you Preferred!! Read Less

I enjoy the professionalism that this company provides. From the phone conversations to the end where the technician goes over everything they have done in detail. Always have been on time and if they are running behind they have always called ahead to let me know in a timely manner. The tech's respect the homes of the owners and never leave trash or items behind. We have used this company many times for repair and installation. Read Less

I have used Tom Moss with Preferred Choice Heating and Air for the past 8 years. He has installed new HVAC systems in our past two homes as well as provided yearly maintenance. Tom, Megan, and installers are all very professional, knowledgeable, and kind. They are will to go the extra mile, and if a problem does arise, they make it right. Tom does not oversell, but has been spot on with his recommendations. Lower bills and cooler temps are much appreciated. I highly recommend Tom Moss with Preferred Choice Heating and Air!! Read Less

I had a great experience with this company. They are a first-class operation, and the name PREFERRED CHOICE is absolutely a perfect name. They are now my "Preferred Choice" company for HVAC and heating. They are definitely experts on dual zone systems with only one unit and they're completely knowledgeable how they work and how to repair them They came highly recommended from my neighbor and I'm grateful that he gave me their name. The receptionist was very pleasant, helpful and immediately directed my call to Brittany. Brittany who is the scheduler and dispatcher was also very pleasant, helpful and just a delight to work with. Our technician was Tyler, and he was by far the best technical person who ever worked on my system. He was so polite, clean worker, extremely knowledgeable, spent extra time checking everything associated with the systems. He took temperature readings of every vent, and he did not leave until he re-checked everything, he repaired and re-set several times to make sure the system was working properly and efficiently. As you can see, I can't say enough good things about this company and its employees. Read Less