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Read Reviews From Satisfied Preferred Choice Heating and Air Customers

  • I have used Preferred Choice for many years, as a provider of regular maintenance services and repair services. Most recently they installed a replacement unit in my home. From the initial assessment to estimate / quote / product selection to install... Read More
  • We live in an older home and needed cooling/heating options for our converted attic space. Travis went above and beyond to help find the best solution. Pablo and Dave installed a zoning system. The airflow is MUCH better in the space. They were thoro... Read More
  • I have used Preferred Choice as a provider of service and maintenance for many years. The technicians are always professional, polite and helpful. My most recent maintenance service revealed several issues and the technician, Miles, was great to ex... Read More
  • Konto, the Service Technician that serviced my HVAC systems, did an incredible job. His clear communication and depth of knowledge is outstanding. Couldn’t ask for a better experience.
  • I've experienced heat pump issues for a couple of years and had several local companies provide diagnostic service with repairs without positive results. Frustration got the best of me and I contacted Preferred Choice, they responded the same day I c... Read More

Outstanding service, from the first call at 8 am (spoke with Tina) my A/C was up and running by 3 pm the same day. Marty was on time, courteous, and very knowledgeable, professional. Total service time was less than 1 hour, no hard sells and cost was a very pleasant surprise!

– J. Wilder

We just had our new air unit/gas furnace put in last week and everything went smoothly. Preferred Choice was here all day and did not leave until they made sure everything was working and cleaned up. We will recommend them to anyone with heating and air conditioning needs!

– S. Smith-Balding

The guys at Preferred Choice are very professional. They came to my house this morning and had my heat/air conditioning working in a short time. And unlike others, did NOT charge an arm and leg. Totally call these guys! I highly recommend them over the big guys with all the commercials. Excellent in every way!

– G. Fitzgerald

We were extremely satisfied and pleasantly surprised with the work done by Preferred Choice Heating and Air. Everyone was extremely professional and the people, work and equipment has exceeded our expectations. The work was done in a timely manner and with great care for our needs and for our house. I would not hesitate to recommend Preferred Choice Heating and Air to anyone who needed services provided by this company. If we ever need anything else, you can bet we will be back!

– Gretchen M., Greenville

I was recently faced with needing to completely replace our existing 17 year old unit. We came back from vacation and our unit was shot. We did talk to Preferred Choice Heating & Air Conditioning, along with several other businesses. We found Bradley and Brian to be very responsive and also very comprehensive in their assessment of our situation. Most of the other companies simply looked at the unit we had and quoted a price for a new unit. Bradley and Brian took the time to walk through the entire house to assess where all the return units were and to better understand the flow of the air and what our needs were. When they came out for the initial assessment, we were obviously without air and it was the end of July. The next day, they had rearranged their schedules so they could get out and begin to immediately pull out the old unit and to begin to replace the new. There were a couple of other items that needed to be adjusted, which were not typical of a normal installation because of the construction of our house. Bradley was afraid this would cause a delay and that the work would need to continue into a third day. To their credit, they had the necessary people out on the job and had us up and running by 4:30 on the second day. Needless to say we were very appreciative of their efforts. I would not hesitate to recommend Preferred Choice Heating & Air Conditioning to any of my friends or family. The workers were professional, polite, and courteous. They provided excellent service at a fair price.

– Brad M., Greenville

On June 22, 2010, we bought a Trane Heat Pump, an energy efficient unit, from Preferred Choice Heating & Air Conditioning. Bradley Tate and his employees did a very professional job. They installed the unit outside, working almost nonstop except for lunch. Then the thermostat and return was installed on the inside. Their mess was cleaned up on the inside and out. When I say mess, I mean they took off the old unit, packaging, etc. Then the thermostat was tested to make sure the new unit was working properly. We found this just as important as part of the job. We have had other companies to install appliances in our home; however, they did not test the appliances before they left. We had to call these other companies to come back out. So that is why we can say Preferred Choice Heating & Air Conditioning is a very thorough and professional company. We have always kept records of all bills we pay. See below what we saved on our power bill since the new unit was installed. The June bill came in before the unit was installed and July’s power bill has a few days of the old unit’s charges.

Power Bill 2009 2010 Savings
July $200.48 148.56 $51.92
August $216.53 $134.14 $82.39
September $164.39 $104.19 $60.20
October $101.55 $73.64 $27.91
November $87.64 $62.09 $25.55

The January 2010 statement was our highest power bill of $321.26. We can’t wait to see what we will have saved on our January 2011 bill!

– Jane & Dennis B., Greenville

We want to thank you for the quality work you did installing our new HVAC system and the experience we had with your company. From the initial appointment for the system recommendation and price quote, to the full install – we were most impressed with your knowledge, candid advice and professionalism. It is always a challenge for us to interview and select a company for a major home project. You guys guided us all the way.

In the up-front interview with Thomas, we were told that we would be impressed with the professionalism on the installation crew – and we were. Jamie and Jeff were extremely professional and explained everything as they worked through the install process. I am sure we were a pain to them with all the questions we asked, but they always answered our questions and gave us assurances.

From a quality and price standpoint, I know we made the best choice in Greenville!

– Tim H.,Greenville

Bradley Tate and his team did a wonderful job at our house. They worked in conditions that were not ideal – the crawlspace is very small, it was over 90 degrees. They worked very late to assure us a cool night’s sleep! I will happily refer them to neighbors, friends, etc. GREAT JOB, BRADLEY!

– Cathy D., Simpsonville

Our house was built in the 1950s. Preferred Choice Heating & Air Conditioning recently replaced our old oil heating and electrical A/C systems with a brand new gas pack furnace and state-of-the-art A/C system. They also replaced all of the ductwork and re-engineered the return vents. Everything was completed as promised and the clean-up and haul-off were top notch. I would recommend Preferred Choice Heating & Air Conditioning to discerning homeowners who appreciate quality and timely work.

– Douglas M., Greenville

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